After 12 years working in the hospitality industry, Mahala had the opportunity to work for a private equity firm where she was mostly involved with project management. Several years into her role, she discovered that she could make good use of her experience in project management, her interest in real estate development and her background on experiential sales if she jumps into the real estate world.
As they say, when stars align and a door opens, you have to walk through it. Which is why when she was introduced to Rachel Kendall of the Rachel Kendall Real Estate Team in 2014, she grabbed the opportunity and asked if she could be a member of her team.
Today, Mahala is the Managing Partner and Broker in Charge of the Rachel Kendall Real Estate Team. They have closed 450 - 500 transactions a year in the past 2 years and are ranked as 1 of the top 5 highest-grossing residential real estate teams in the country.
In this episode, we talked about:
(02:10) What Mahala loves about SISU
(03:35) How Mahala got into real estate
(10:31) The core foundation to what makes their team really work
(12:41) What is a common thing most powerful teams in real estate have in terms of lead generation?
(20:40) What should an agent do if they hit that place of “What’s next”?
(24:43) Why you need to take 1 step back to take 10 steps forward
(25:42) How can team owners give agents opportunities for professional growth
(33:23) The importance of client relationship
(35:57) How to instill a culture of transparency, integrity and professionalism in team members
(38:17) What to keep in mind when picking an operations system and how to run it efficiently
(41:26) Why every real estate agent needs to know where their business are coming from
(43:02) The 3 platforms that are absolutely essential for an agent to get their job done
(44:37) The 1 piece of advice to someone who wants to take their team to the next level
(47:36) Mahala’s favorite source of learning